Privacy Policy

 

At Galarina, we value and respect the privacy of our customers and users. This privacy policy explains how we collect, use, and protect your personal information, as well as your rights regarding it. We are committed to ensuring that your data is handled with the utmost care and in compliance with applicable laws.

1. Data Collection

Galarina collects personal information when:

  • You make a purchase on our online store.

  • You register on our website or create an account.

  • You subscribe to our newsletters or agree to receive promotional communications.

  • You contact our customer service.

The information we may collect includes:

  • Personal identification data: Name, surname, shipping address, email address, and phone number.

  • Payment details: Information necessary for completing transactions, which is securely processed through external payment platforms.

  • Browsing data: Information about website usage (cookies, IP addresses, browser type, etc.) to improve the user experience.

2. Use of Information

The personal information we collect will be used exclusively for the following purposes:

  • To process and manage your orders, as well as to facilitate product delivery.

  • To improve the quality of our services and customer experience.

  • To send updates, promotions, or product information relevant to your interests (always with your prior consent).

  • To enhance and optimize the functionality of the website through user behavior analysis and browsing preferences.

We will not use your data for any other purpose without your explicit consent.

3. No Disclosure of Information to Third Parties

Galarina will not share, sell, or transfer your personal information to third parties for commercial purposes. Information will only be shared when necessary to:

  • Process payments (through certified payment platforms).

  • Fulfill product deliveries via our partner shipping companies.

  • Comply with legal obligations or at the request of authorities.

Any third parties involved in these services are required to maintain confidentiality and are only permitted to use the information for the specified purposes.

4. Data Security

At Galarina, we implement strict technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or loss. This includes encryption of sensitive information, such as payment details, and secure storage of your personal information.

5. Use of Cookies

Our website uses cookies to enhance the browsing experience. These cookies collect data on user behavior, such as visited pages or viewed products, to provide personalized content and deliver a more efficient service. You can manage cookie preferences in your browser settings at any time.

6. Customer Rights

As a Galarina customer or user, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Rectification: You can correct or update your information at any time.

  • Deletion: You have the right to request the deletion of your personal data, except in cases where it is required to fulfill legal obligations.

  • Objection: You may object to the use of your data for direct marketing or withdraw your consent to receive promotional communications.

To exercise any of these rights, please contact us at info@galarinadesign.com.

7. Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected. The retention period may vary depending on the type of information and applicable legal requirements.

8. Changes to the Privacy Policy

Galarina reserves the right to modify this privacy policy when necessary to reflect changes in legal requirements or business practices. Any updates will be published on our website, and customers will be notified when appropriate.